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Reporting Outages

We rely on you to report outages. You can now report your outage online through, including on your smart phone or tablet device. If you prefer, you can call 877.778.2222. We verify the phone number on the account so please have that ready. The online service and phone number are available 24 hours a day, 7 days a week.


Join more than 300,000 BGE customers who made the easy choice to enroll in PeakRewardsSM. PeakRewards helps ease the burden during summer peak electricity demand. Receive $100-$200 in summer bill credits and a programmable thermostat that can help you save on your annual heating and cooling costs.

 Common Questions

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Safety Message

BGE employees work around-the-clock to safely and reliably deliver gas and electricity power. If you smell gas or your power goes out, call 877.778.2222.